This Privacy Policy, last updated on December 1, 2021, describes the information HillBilly Firearms, Inc. (“we” or “our”) collects from visitors to our website, www.hillbillyfirearms.com (“Website”) and from our Website (visitors and customers are referred to in this Privacy Policy as “you” or “your”) and it explains how we use that information.

Information we collect from you

We may collect information (including your name, address, telephone number, email address, device location, transaction information, credit card information, and/or your birthday, individually and collectively “Information”) from you in any or all of the following ways: when you place an order on our Website or when you view products on our Website.
We maintain Information, along with a record of your purchases, any exchanges or returns, and the redemption of any gift certificates or coupons, in a secure database. We may combine the Information with other data and information we receive about you from third parties.

How we use the Information we collect

We collect information that allows us to deliver the best possible customer experience, and we use that Information to process and track your online orders and purchases, to provide any services that you request or that are used to fulfill an order (including shipping, delivery and setup options that are provided by third parties), to send you promotional offers we believe will be of interest to you or to your family, to send you email updates, to identify your product and service preferences, to customize communications with you, to provide information concerning product recalls of any products you have purchased, to improve or expand the selection of products we offer, and to enhance the level of customer service we provide.

Information we share with others and your privacy rights

We contract with third parties to provide certain services to our customers, which include, or may include, shipping, name and address confirmation, email distribution, third party advertising, management of promotions, market research, and payment processing. We provide such third parties only the information they require to perform their contracted services, and we establish and maintain our business relationships with each based upon the requirement that your privacy is respected and protected. From time to time we may make our customer list (names and addresses) and general shopping activity available to third parties whose products or services we believe will be of interest to you, provided that each such third party agrees to respect and protect your privacy as we do. We do not share email addresses for this purpose. If you do not want to receive mailings from any third party and prefer that we not share any of your Information with any third party, please unsubscribe to opt out. In some circumstances, where we are required to do so by law or by court order, we may disclose Information to a government agency, and we may also provide Information to third parties offering fraud protection or identity theft services. We also reserve the right, as we deem necessary, to use Information to protect the rights, property, and safety of our stores, our company, our customers, our employees or others, and to prevent harm or loss in connection with any suspected or actual unlawful activity.


Cookies

We use “cookies”, small data files stored by your computer’s web browser, to help you place an order on our Website. We also use cookies to enhance and personalize your online shopping experience. We use cookies to remember what items you put into your shopping cart, to recognize when you return to the Website, to speed up your checkout, if you have established an online account, to determine how visitors and customer navigate through the Website, which products visitors and customers request in searches, and to develop and deliver personalized marketing. If you choose to disable cookies, you may order by telephoning us at 931-488-1267.

Your email and how we use it

If you provide your email address, we will use it to communicate with you, as necessary regarding any order, return or refund, to respond to any request from you, and to provide customer service. When you place an online order through the Website, you will receive an email confirmation of the order, and, in most cases, package or shipment tracking information

Links to third party websites

We may elect, from time to time, to offer links from our Website to other third party websites. Because we do not control the content of third party websites, we are not responsible for, and we make no guarantees concerning, the accuracy, currency, suitability, or quality of the information in such content. We assume no responsibility for objectionable, inaccurate, misleading, or unlawful content made available by any third party on its website, nor do we assume any responsibility or liability for products, materials, or practices (including the privacy policies) of such websites. We strongly encourage you to review the privacy policies of any third party website carefully.

Privacy of children

Our Website is not intended for, or directed to, children. We do not knowingly collect or maintain any Information relating to children under the age of 13, without express parental consent. If you are a parent or guardian and believe we have unauthorized Information relating to a child, please contact us at 931-488-1267.

Security

We use security measures consistent with retail practices to protect Information and online transactions through our Website. Our Websites uses encryption technology, including Secure Sockets Layer, to protect the information we transmit across the Internet.

Privacy Policy changes

We reserve the right from time to time to revise this Privacy Policy, so please check this section of our Website periodically for any updates or revisions. If we make any change to this Privacy Policy that materially changes the way we use Information, we will notify you on our Website and you may elect to opt out of such use. We reserve the right to make changes to the Privacy Policy without notice to comply with any law or regulation, court order, or administrative action.

Customer service

To insure that we continue to offer the best customer service possible, we may monitor any of your communications with our employees, whether in writing or by telephone.

Contact

You may telephone us at 931-488-1267 or in writing at

HBFA
1117 Rattlesnake Rd
Mcminnville, TN 37110